Client Relations & Sales Specialist - Premium Home Care Services

Join Blue Swan Academy as a Client Relations & Sales Specialist and play a pivotal role in connecting families with premium home care solutions in Bali. This is your opportunity to make a meaningful impact while building a rewarding career in a dynamic, people-focused environment. In this role, you'll engage with clients, understand their unique needs, and provide tailored solutions that enhance their quality of life. Located in the vibrant city of Canggu, you'll be part of a team that values innovation and excellence.

At Blue Swan Academy, we are committed to delivering exceptional care services. As a Client Relations & Sales Specialist, you'll use our proprietary software to manage client interactions and sales processes efficiently. You'll work closely with our team of healthcare professionals to ensure that every client receives the highest standard of care. This role offers a competitive salary and a range of benefits designed to support your professional growth and well-being.

📋 Tanggung Jawab Pekerjaan

• Manage client relationships by building trust and providing exceptional service.
• Conduct initial consultations to understand client needs and preferences.
• Develop and present tailored care plans using our in-house software.
• Collaborate with the care team to ensure seamless service delivery.
• Conduct regular follow-ups to monitor client satisfaction and address any concerns.
• Participate in sales activities to identify new business opportunities.
• Stay updated on industry trends and best practices in home care services.
• Contribute to the development of marketing strategies to attract and retain clients.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales or client relations, preferably in the healthcare or service industry.
• Proficient in using CRM software such as Salesforce or HubSpot.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with the Indonesian healthcare system and regulations.
• Certification in customer service or sales would be a plus.
• Fluent in both English and Indonesian.

🛠️ Keahlian

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